--$15/$20/$30 USD will be charged for one order, depending on different delivery countries/regions.
Effective date: 2011-06-15
Shipping DetailsOnce your order has been accepted, we aim to delivery your item(s) within 1 working days. You will receive an e-mail notification from us as soon as your shipment has been sent. You can also track and view orders at
You are highly recommended to avoid using P.O Box address to receive the package.
Drop Shipping Yes & NoSome of our TOP LEVEL WHOLESALE BUYERS do travel to various 'shows' and we can follow explicit instructions to?-in effect?-'drop ship' their wholesale orders to specified locations. No matter how large the order-we will to all we can to accommodate your business?
Late/Lost DeliveriesIf your delivery is late, please contact us with your order ID and tracking number which we sent you by e-mail. In the event of non-delivery we can only resend the the order or offer gift certificate after the Post Office classifies the parcel as "lost mail".
Please be noticed that the postal office always need few months to investigate the lost mail issue.
Please Note if no one is available to accept the delivery, the package will be returned to your local Mail sorting office.
Please double check the shipping information during checking out the shopping cart. JewelOra cannot be held responsible for the late or loss of delivery, including customs delay, insufficient delivery address etc.
Overseas Delivery Time Charges (for Air Mail Service)All order are delivered using HongKong Recorded Delivery and include full insurance.
For shipping Overseas, Time Charges are as follows: (Estimated)
Payment MethodWe accept these payment methods:
PayPal, eCheck (via PayPal), WesternUnion, MoneyGram and Bank Transfer directly to our company account in HSBC.
******************** BANK INFO ********************
Bank name: HSBC Hong Kong
Account Name: XENCN TRADING CO.,LIMITED
Account no: 652401787838
Address: 1 QUEEN'S ROAD, CENTRAL , HK
Bank code: 004 (for local payment)
BIC/SWIFT: HSBCHKHHHKH (for telegraphic transfers)
**************** WesternUnion INFO ****************
First name: Xian Xi
Last name: Zhang
City: Guang Zhou
Postal code: 510640
Phone: +86 20 85697613
(Information updated: 2016-11-18)
PaypalPayments could be made with PayPal, just select that button on the order form. PayPal makes sending money as easy as sending email.
WesternUnion & MoneyGramWe accept payment through WesternUnion and MoneyGram, kindly check out the shopping cart with Option "Western Union", you will receive detailed WesternUnion (also for MoneyGram) payment information once you check out the order.
Bank Transfer (TT)We accept payment through Bank Transfer, kindly check out the shopping cart with Option "Bank Trasfer", you will receive detailed bank transfer payment information once you check out the order.
Other Payment MethodsPlease contact us via firstname.lastname@example.org directly for the other payment method details.
Returns and Exchanges
We want you to be completely satisfied with the fashion jewellery that you purchased from us!
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. The jewellery must be returned in its original condition. The returned jewellery must not show signs of damage, wear or alteration. If you have questions please don't hesitate to Contact Us.