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Privacy Notice

JewelOra’s Privacy Policy
JewelOra respect your privacy and want to protect your personal information seriously. This privacy notice tells you that how we collect your personal information and how we use it.

How We Collect Information
1. Registration and ordering
During registration on our website, you need to complete an online registration form providing us with information such as your name, shipping address, phone number, email address.
For ordering, you may need to provide us with your personal information including paypal account (if pay via Paypal), money transaction info(if pay via Bank Transferring), your name for the money transfer transaction (if pay via Western Union/MoneyGram), or other information to help finish the payment for your order.
These kinds of information are used for billing and shipping purposes, and to fulfill the orders. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.
We primarily sell merchandise, not information. We did not and will not sell, rent, trade your personal information or financial information to anyone or any corporation.

2. Complaints or queries
People who contact us by email or Live chat tool for complaints or queries, may need to provide us with your name and email address.
Your contact information would be stored for us to solve complaints, analyze customer’s feedback and improve our service.

3. Visitors to our website
We use Google Analytics and log files on site server to help analyse use of our website. These tools automatically recognizes the page you access and may also record your IP address, and the time stamp you access our pages.
These kinds of information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

4. Signup for newsletters
People who signed up for our newsletters need to provide email address. We will send out our newsletters to these email address twice a month (currently).
For newsletters readers, we always permit you to unsubscribe or opt out of future emails.

Information Use and Disclosure
We collect your personal information in order to process your order and provide you with customer service, your purchasing information may be used for us to create sales reports for internal use, but the analysis will be only in aggregate, not at the individual customer level.
We use software and log files to collect data of your web access behavior while browsing our websites/clicking the advertisement, these information and data will only be used inside our company for analysis, in order to improve our website and customer service.
We primarily sell merchandise, not information. As mentioned, we did not and will not sell, rent, trade your personal information or financial information to anyone or any corporation.

About Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser so we can recognize you if you return to our site using the same computer and browser.
The cookie generated by our site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your account details or shopping list. The cookies let you enter your email and password so you don’t have to enter those details again, or it lets you save products to a wish list it available.
To find out more about cookies, including how to control and delete them, please visit www.aboutcookies.org/.

Data and Payment Information Security
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Our servers are protected by secure firewall computer hardware and software specially designed to keep information secure and inaccessible by other Internet users.
We use PayPal as online payment and backend credit card transaction engine. For customers pay via Paypal, PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. Paypal use SSL encryption to protect your personal information online during the payment transaction, and we also take several steps to protect your personal information in our facilities.

Changes to this privacy notice
We keep our privacy notice under regular review and we will place any updates on this webpage. If you have any questions about the Privacy Notice, please contact us.
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