Currencies:
0 item(s) - USD $0.00


Ordering Info

Shipping Details
Shipping Options
  • Air Mail
  • --Highly recommended for the order, Safe and Economic shipping service.

  • Express Mail Service (EMS/DHL/FedEx/UPS)
  • --Highly recommended for the luxurious or urgent jewellery.
    --$15/$20/$30 USD will be charged for one order, depending on different delivery countries/regions.

Type of Shipment Shipping Charge Handling fee Charge
First Class Air Mail Shipment 0.02USD/g 2.4USD
Speed Post Service
(EMS/DHL/FedEx/UPS)
$15/$20/$30 USD* N/A
* Depending on different delivery countries/regions.
Effective date: 2011-06-15
Shipping Details
Once your order has been accepted, we aim to delivery your item(s) within 1 working days. You will receive an e-mail notification from us as soon as your shipment has been sent. You can also track and view orders at
www.hongkongpost.com www.dhl.com www.FedEx.com www.UPS.com
Please be aware that all our items cannot be shipped to American Samoa, Guam, Marshall Islands, U.S. Virgin Islands, Palau or the Pacific Islands.
You are highly recommended to avoid using P.O Box address to receive the package.
Drop Shipping Yes & No
Some of our TOP LEVEL WHOLESALE BUYERS do travel to various 'shows' and we can follow explicit instructions to?-in effect?-'drop ship' their wholesale orders to specified locations. No matter how large the order-we will to all we can to accommodate your business?
Late/Lost Deliveries
If your delivery is late, please contact us with your order ID and tracking number which we sent you by e-mail. In the event of non-delivery we can only resend the the order or offer gift certificate after the Post Office classifies the parcel as "lost mail".
Please be noticed that the postal office always need few months to investigate the lost mail issue.
Please Note if no one is available to accept the delivery, the package will be returned to your local Mail sorting office.
Please double check the shipping information during checking out the shopping cart. JewelOra cannot be held responsible for the late or loss of delivery, including customs delay, insufficient delivery address etc.
Overseas Delivery Time Charges (for Air Mail Service)
All order are delivered using HongKong Recorded Delivery and include full insurance.
For shipping Overseas, Time Charges are as follows: (Estimated)
United Kingdom 4 to 15 business days
North America 8 to 20 business days
South America 8 to 20 business days
Middle East 10 to 20 business days
Australia 7 to 15 business days
Europe 4 to 20 business days
East Asia 7 to 10 business days
Africa 18 to 25 business days
Oceania 18 to 25 business days


Payment Details
Payment Method
We accept these payment methods:
PayPal, eCheck (via PayPal), WesternUnion, MoneyGram and Bank Transfer directly to our company account in HSBC.

******************** BANK INFO ********************
Bank name: HSBC Hong Kong
Account Name: XENCN TRADING CO.,LIMITED
Account no: 652401787838
Address: 1 QUEEN'S ROAD, CENTRAL , HK
Bank code: 004 (for local payment)
BIC/SWIFT: HSBCHKHHHKH (for telegraphic transfers)
**************** WesternUnion INFO ****************
First name: Xian Xi
Last name: Zhang
City: Guang Zhou
Postal code: 510640
Country: China
Phone: +86 20 85697613

(Information updated: 2016-11-18)
Paypal
Payments could be made with PayPal, just select that button on the order form. PayPal makes sending money as easy as sending email.
WesternUnion & MoneyGram
We accept payment through WesternUnion and MoneyGram, kindly check out the shopping cart with Option "Western Union", you will receive detailed WesternUnion (also for MoneyGram) payment information once you check out the order.
Bank Transfer (TT)
We accept payment through Bank Transfer, kindly check out the shopping cart with Option "Bank Trasfer", you will receive detailed bank transfer payment information once you check out the order.
Other Payment Methods
Please contact us via cs@jewelora.com directly for the other payment method details.

Returns and Exchanges

We want you to be completely satisfied with the fashion jewellery that you purchased from us!
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. The jewellery must be returned in its original condition. The returned jewellery must not show signs of damage, wear or alteration. If you have questions please don't hesitate to Contact Us.